Frequently Asked Questions
DO I NEED AN APPOINTMENT?
No, we are a walk-in clinic. Come in at any time.
DO YOU ACCEPT MY INSURANCE?
Please find a List of Participating Insurance here.
We accept all major insurance including travel insurance (Universal Health Care)
(Japanese overseas travel insurance included with JCB credit card)
*If you are still unsure if we accept your insurance please contact your insurance provider to inquire. Mahalo!
ARE YOU OPEN ON HOLIDAYS?
Yes, we are open from 8 am to 10pm every day including all holidays.
WHERE DO I PARK?
You may park in the hotel’s lot which is $2/hour. We also recommend parking along Ala Wai Blvd or being dropped off.
ARE MULTIPLE LANGUAGES AVAILABLE?
English (英語), Japanese (日本語), Chinese (中国語), Korean (韓国語), Slavic (スラブ語), Spanish (スペイン語), French (フランス語)
WHAT FORM OF PAYMENT DO YOU ACCEPT?
All Major Credit Cards
Currency: U.S. Dollar & Japanese Yen